Australian Shipping 

Standard Shipping

$9

3-5 days within capital cities

5-10 for regional areas

Free Shipping

Orders $70 or more

Standard delivery times apply

 

PLEASE NOTE THAT SHIPPING TO PO BOXES IS UNAVAILABLE. All deliveries are sent via courier and require a physical address.

We mostly use Couriers Please and Fastway Couriers for our deliveries. Please ensure that your delivery address is complete and correct. 

You will be emailed a tracking number once your order is sent so you can keep up to date with its journey. 

We do our best to dispatch orders within 24 hours.

 

International Shipping

Sorry, friends overseas! We only deliver to Australian addresses. 

  

Returns

Change of mind

We have a no fuss returns policy - we want you to be delighted with your purchase! If you are not happy with your products for any reason, you can return it to us within 30 days of the delivery date for a full refund of the items purchase price.

Please email sales@tigertribe.com.au to get the process started. You are responsible for the postage costs of returning the item to us. Returned items must be received in original unopened condition and packaged such that transit damage does not occur. If goods are received in unsaleable condition, then your return may not be processed. There are no returns or exchanges on sale or clearance items.

 

Damaged Items

We check our products before dispatch to make sure they are in perfect condition and take care to wrap them securely. Please email sales@tigertribe.com.au ASAP if any items in your order are damaged in transit, and send a photo of the damaged item and the parcel or box.

 

Faulty items

We take great care to create and deliver quality products. If you receive a rare faulty item or an item with missing parts or pieces, please let us know within 30 days of your delivery. Please email sales@tigertribe.com.au and tell us what has happened, and we’ll send out a replacement quick smart.